Frequently Asked Questions (FAQs)

1. What products do you offer?

We specialize in high-quality yoga mats, accessories, apparel, and wellness products designed to support all levels of yoga and mindfulness practice.

2. How can I place an order?

Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details securely.

3. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment gateways. For full details, visit our Payment Methods page.

4. How long will it take to receive my order?

Delivery times depend on your location. On average, shipping takes 7–20 business days. Visit our Shipping & Delivery page for detailed estimates.

5. Do you offer international shipping?

Yes, we ship to many countries around the world. Shipping fees and times vary by destination.

6. Can I return or exchange an item?

Yes, we accept returns within 14 days of delivery, as long as the item is unused and in original packaging. See our Returns & Refund Policy for full details.

7. How do I track my order?

Once your order is shipped, we’ll send a tracking number to your email. Use it to monitor your shipment’s progress online.

8. What should I do if I receive a damaged or incorrect item?

Please contact us at support@yogazone.store within 7 days of receiving your order with your order number and photos of the issue. We’ll arrange a replacement or refund.

9. How can I contact customer support?

You can email us anytime at support@yogazone.store. We aim to respond within 24–48 hours on business days.